Freelance Senior Account Manager

Nice and Serious is a creative agency that partners with brands and charities who are serious about making a nicer world. We bring clarity and conviction to issues that can’t afford to be misunderstood and produce creative work that can’t be ignored. It’s creative work that moves the world forward.

Our team is made up of filmmakers, strategists, designers, copywriters, animators and client service. Over the last 15 years we’ve had the pleasure of working with some of the most innovative, purpose-led brands and charities including RSPB, Fairtrade, Volvo, Bowel Cancer UK, Switchboard, VodafoneThree and Costa. We're a proudly certified B Corp, work a 4.5 day week, and through our Moral Compass tool, everyone gets to vote on which briefs we work on.

Who we’re looking for

As a Senior Account Manager at Nice and Serious, you are the bridge between our clients and creative team. You’re meticulous with budgets and timings, you combine operational excellence with a deep curiosity for our clients' missions and a flair for creative problem-solving. You’ll bring an enthusiasm to the workplace that is infectious to both our clients and the rest of the team.

With client services roles in our studio, you won't just be a messenger. You will be a strategic partner. You must be eager to learn and develop, be great at building strong internal & external relationships, confident at challenging briefs and inspire everyone (as well as yourself) to create brilliant creative solutions. We’ll expect you to be comfortable with managing a number of different projects at one time, from smaller production led projects, to larger campaigns.

The Senior Account Manager role is a hybrid one, so you will be both the account manager and project manager on projects focusing on project delivery and client communications. You will be required to work two days a week in our office in Old Street between Tuesday-Thursday, with flexibility for the rest of the week.   

Must haves

• You are the kind of person who gets excited about a spreadsheet and a storyboard.
• You are organised, empathetic, and commercially minded.
• You will have at least 4 years working in a creative agency, with experience in branding, design, campaign development and video production.
• You will have excellent written and verbal communication skills, and be able to work quickly in a fast paced environment.
• Specifically you will be working on a branding project, social media and OOH campaigns, report design and campaign/comms narrative development. 

Availability 

• You will be available to start full time from 2nd March 2026 for a minimum of 1 month. 

Application process

To apply, please send your CV, availability and rates to freelance2026@niceandserious.com